# Alterando dados de chat em massa

Para alterar dados de chat em massa acesse no menu **Chat>Selecione os tickets desejados>clique em ação> alterar informações**. Aqui você seleciona as alterações que serão realizadas e clique em “**salvar**”

🎥 deixaremos um vídeo abaixo explicando. 

Veja:

{% embed url="<https://vimeo.com/756237629/79278b8e99>" %}

<div align="center"><figure><img src="/files/SZQYDLUDylhXMI4C4Kkq" alt="" width="250"><figcaption></figcaption></figure></div>

&#x20;          Alameda Rio Negro, 500 – 20º andar – Alphaville Industrial – Barueri – SP – 06455-000

<table data-view="cards"><thead><tr><th align="center"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center">Retornar</td><td><a href="/pages/kBdaP7xXy2txBEsh4nWV">/pages/kBdaP7xXy2txBEsh4nWV</a></td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.gvpomni.com/gvpomni_v1/comece-aqui/entendendo-o-funcionamento/chat/alterando-dados-de-chat-em-massa.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.